FAQ

Everything you need to know before ordering ArcGlow.

1. How does ArcGlow attach to the phone?
ArcGlow attaches with adhesive backing, so you can place it on the device you use most.

2. Is it rechargeable?
Yes. ArcGlow uses rechargeable electric ignition, so you don’t need gas refills.

3. Is it windproof?
Yes. The electric ignition is built to work better outdoors than a standard disposable lighter.

4. Does it work with all phone cases?
It works best on flat, clean surfaces. Compatibility can vary depending on the case material and texture.

5. Is it safe in your pocket?
ArcGlow is designed with a covered ignition area to reduce accidental activation during daily carry.

6. How long does one charge last?
Charge life depends on usage, but one full charge is designed to handle repeated everyday use.

7. Does it use flame or electric ignition?
ArcGlow uses electric ignition, not a traditional gas flame.

8. How long does shipping take?
Orders are typically processed within 2–3 business days. Shipping times can vary depending on destination and carrier.

9. Who do I contact about my order?
Use the Contact page and we’ll get back to you as soon as possible.